Which service component in the implement phase includes activities such as verifying that the customer understands the operational processes and its post-sales support responsibilities?
Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?
Execute the systems acceptance test plan is an activity that is part of which service component in the implement phase?
In which service component of the optimize phase would you assess the routing and switching system and recommend activities such as optimizing device configurations, capacity planning, or traffic analysis?
Which activity is part of the operations plan development service component in the design phase?
In wich service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer?
During which implement phase service component would you perform a re-cap of the solution implementation inorder to elicit customer feedback?