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HRCI PHRca Professional in Human Resources - California Exam Practice Test

Demo: 37 questions
Total 252 questions

Professional in Human Resources - California Questions and Answers

Question 1

Which of the following processes is taken to reduce the risk?

Options:

A.

Risk acceptance

B.

Risk transfer

C.

Risk avoidance

D.

Risk mitigation

Question 2

You are the HR Professional for your organization and you have been asked to hire a project manager. Theaverage market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

Options:

A.

$79,000

B.

$101,000

C.

$87,500

D.

$88,000

Question 3

The JHG Company has used discriminatory hiring practices in the past but they adjusted theirpractices and are following federal laws now to ensure that fair hiring practices are met. However, the JHG Company has an employee referral program as a primary source to recruit new employees. What danger may the JHG Company be exposed to in this scenario?

Options:

A.

Perpetuating past unintentional practices

B.

Perpetuating past discrimination practices

C.

Succumbing to an adverse impact

D.

Not finding qualified racially diverse candidates

Question 4

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one ofher staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

Options:

A.

40 and above

B.

50 and above

C.

30 and above

D.

All people regardless of their age

Question 5

Stress is often a significant issue in workplaces. Author Ravi Tangri asserts that stress costsorganizations up to $300 billion per year. Which one of the following stresses is the largest contributor to organizational cost of waste?

Options:

A.

Workplace accidents

B.

Turnover

C.

Absenteeism

D.

Drug plan costs

Question 6

You are the HR Professional for your organization. You're leading a presentation on equalemployment opportunity terminology for your staff. Beth, a staff member, wants to know what a charge is -in regard to equal employment opportunity. What is a charge?

Options:

A.

A charge is the documentation of an alleged unlawful discrimination.

B.

A charge isan individual that has lodged a formal complaint to an agency that alleges unlawful discrimination.

C.

A charge is the evidence that unlawful discrimination has occurred.

D.

A charge is a formal complaint submitted to an agency that alleges unlawful discrimination.

Question 7

Your manager has approached you regarding her desire to outsource certainfunctions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to thevendors in this instance?

Options:

A.

Request for Proposal

B.

Request for Quote

C.

Invitation for Bid

D.

Request for Information

Question 8

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique?

Options:

A.

Jobs are ranked from lowest to highest according to the importance that each job holds.

B.

Jobs are reviewed based on the entire performance of the organization in each category.

C.

Jobs are categorized into broad categories or levels.

D.

New jobs are categorized into an existing hierarchy of jobs within the organization.

Question 9

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

Options:

A.

Emergency action plan standard

B.

Equity pay standard

C.

Exit routes standard

D.

Fire safety standard

Question 10

Your organization employees 475 people and you are the HR Professional for the organization. You're teaching your staff about the EEOC laws and the rights your employees have under these laws. In your state what term is assigned by the EEOC to the local offices that enforcethe EEOC laws and any local or state anti-discrimination laws?

Options:

A.

Labor offices

B.

Workers Rights Agencies

C.

Fair Employment Practices Agencies

D.

EEOC offices

Question 11

Amy is a sales person for your company and she earns her pay based on commission. Amy's pay is known as variable pay or what other term?

Options:

A.

Fixed pay

B.

Commission only

C.

Base pay

D.

At risk pay

Question 12

Organizational functions, according to Fayol, conform to one of the six functional areas. Which one of the following is not an area of organizational functions for strategic planning?

Options:

A.

Sales and marketing

B.

Financial activities

C.

Human resource management

D.

Technical activities

Question 13

Which of the following addresses the way a physical environment is designed and how efficient and safe that design is for the people in that environment?

Options:

A.

Ergonomics

B.

Fair Labor Standards Act (FLSA)

C.

Drug-Free Workplace Act

D.

Mine Safety and Health Act (MSHA)

Question 14

As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?

Options:

A.

Loss of investment

B.

Loss of life or limb

C.

Safety training for workers in construction

D.

Fines and penalties for breaking regulations

Question 15

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Testing

B.

Behavior

C.

Learning

D.

Reaction

E.

Results

Question 16

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. Which OSHA form is used to cover thewhat, how, when, where, and who or work-related injuries?

Options:

A.

Form 301

B.

Form 300

C.

Form 300A

D.

Form 3165

Question 17

Which of the following has established standards for personal protective equipment (PPE)?

Options:

A.

Drug-Free Workplace Act

B.

Mine Safety and Health Act (MSHA)

C.

Fair Labor Standards Act (FLSA)

D.

Occupational Safety and Health Act (OSHA)

Question 18

You are the HR Professional for yourorganization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Options:

A.

IRCA-00

B.

1099

C.

IRCA-86

D.

I-9

Question 19

Which of the following is often formed to address ongoing issues in the organization?

Options:

A.

Delegating authority

B.

Committees

C.

Task force

D.

Virtual work team

Question 20

Martha is the HR Professional for her organization and she's working with her team to complete non-quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?

Options:

A.

Whole job ranking

B.

Job slotting

C.

Factor comparison

D.

Job classification

Question 21

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for hisorganization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

Options:

A.

Developing recommendations

B.

Implementing

C.

Exploring the situation

D.

Gaining agreement to the project plan

Question 22

During the organization of a union, it's possible that the union will gain recognition from the management. The management is then obliged to give theNLRB a list of employees who are eligible to vote in the unionization election. What is the name of the list of such employees called?

Options:

A.

Constituent List

B.

Union prospectus List

C.

Excelsior List

D.

Candidate List

Question 23

Jan is the HRProfessional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable causeagainst your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsuit against your company?

Options:

A.

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

B.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 30 days of the EEOC's findings.

C.

Once the EEOC has found that there is no reasonable cause, the complainantcan still file a lawsuit within 90 days of the EEOC's findings.

D.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 180 days of the EEOC's findings.

Question 24

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Options:

A.

Perpetuating past discrimination

B.

Religious persecution in the workforce

C.

Quality control

D.

Disparate treatment

Question 25

Match the Employee Involvement Strategies with their descriptions.

Options:

Question 26

Which of the following Acts establishes mandatory safety and health standards for mine operators and monitors operations throughout the United States?

Options:

A.

OSH act

B.

MSH act

C.

FLS act

D.

SBREF act

Question 27

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three.

Options:

A.

Aligns employees to organization goals

B.

Employees are paid on the basis of group performance rather thanindividual performance

C.

Enhances employees focus and awareness

D.

Helps organization to achieve improvement in key performance measures

Question 28

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

Options:

A.

Management Rights

B.

Bumping Right

C.

Right of Way

D.

Weingarten Right

Question 29

Your organizationis looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Options:

A.

Focus group

B.

Workshop

C.

Pilot group

D.

Brainstorming session

Question 30

Which of the following standards is the most frequently cited type of OSHA violation?

Options:

A.

Construction

B.

Maritime

C.

Whistle-blower

D.

Agriculture

Question 31

As an HR Professional, you must sometimes terminate employees from your organization. When an employee is terminated, there must be a just cause or a good cause for the termination. Which one of the following is not a valid just cause for the employee's termination?

Options:

A.

Whether the employee is a member of a protected class

B.

Whether the employee was warned in advance

C.

Whether the rule has been appliedconsistently

D.

Whether reasonable "proof" of the violation existed, or was obtained through investigation

Question 32

Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?

Options:

A.

Defamation

B.

Fraudulent misrepresentation

C.

Constructive discharge

D.

Respondeat superior

Question 33

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

Options:

A.

Transference

B.

Sharing

C.

Avoidance

D.

Mitigation

Question 34

As an HR Professional you must be familiar with several laws and pieces of legislation that affects your practices. Whatact makes it illegal to discriminate against older workers with respect to benefits or to target older workers for layoffs?

Options:

A.

OWBPA

B.

OASDI

C.

HIPAA

D.

MHPA

Question 35

Whatof the following statements defines total rewards?

Options:

A.

It is the total amount of pay a person earns per year.

B.

It is the compensation and the benefits a person earns.

C.

It is the amount of pay a person earns per hour.

D.

It is the compensation a person earns for their time.

Question 36

As an HR Professional you must be familiar with the strategic business management of your organization. Henry Fayol identified five functions of business management which still apply to businesses today. Which one of thefollowing answers correctly identifies the five functions of a manager?

Options:

A.

Prevoyance, to command, to execute, to close, and to control

B.

Prevoyance, to organize, to command, to coordinate, and to control

C.

To plan, to organize, to control, to propose, and to close

D.

Initiating, planning, executing, controlling, and closing

Question 37

As an HR Professional, you must be familiar with collective bargaining agreements and the processthat rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?

Options:

A.

It is a lawsuit between the collective management and the collective union.

B.

It is a formal hearing between themanagement and the union, to resolve grievances during the construction of a contract.

C.

It is a formal hearing between management and union members to resolve grievances during the administration of a contract.

D.

It is a not a lawsuit, but a resolution of laws and their impact on existing contracts.

Demo: 37 questions
Total 252 questions