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Oracle 1z0-1003-22 Oracle Field Service 2022 Implementation Professional Exam Practice Test

Demo: 19 questions
Total 132 questions
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Oracle Field Service 2022 Implementation Professional Questions and Answers

Question 1

Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.

There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.

Any Gold VIP customers should beoffered a free three-month streaming VoD service trial as a token of appreciation.

If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.

What must you do in order to ensure that the checkbox is visible on the Edit/View Activity form only for Gold VIP members?

Options:

A.

Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.

B.

Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only.

C.

Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form.

D.

Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

Question 2

What configuration is required in order for users to view "Nearby activities" from the Activity List in Mobility?

Options:

A.

Set a "Nearby Radius" distance from the Business Rules screen.

B.

Add a "Nearby Activities" action to the Activity List screen context for Core Manage.

C.

Select "Nearby Activities" from the Business Rules screen.

D.

Add a "Nearby Activities" action to the Activity List screen context for Mobility.

Question 3

A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.

How can this be correctly achieved?

Options:

A.

Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.

B.

Develop a javascript plug-in to generate the .PDF report at the time of activity completion.

C.

Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.

D.

Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.

Question 4

A customer wants to change the information that displays in theCollaboration window when an activity is dragged into it.

What needs to be modified to ensure that the preferred activity properties appear?

Options:

A.

the 'Identify activity by' context

B.

the 'Activities' context

C.

the 'Activity hint' context

D.

the 'Activity details in chat' context

Question 5

A customer is currently closing booking automatically by capacity category within all of their Capacity Areas, but they also want to be abl^to close booking per work zone because some of their work zones require additional work preparations.

Which step is required to enable this functionality?

Options:

A.

On the Business Rules screen, enable 'Allow closing of booking on work zone level'.

B.

If 'Work Zone support' is enabled on the Business Rules screen, there are no additional steps required to enable closure of booking per work zone.

C.

On the Quota Configuration screen for each Capacity Area, enable the 'Allowclosing of booking on work zone level' feature.

D.

On the Resources screen for each Capacity Area, enable the 'Allow closing of booking on work zone level' feature.

Question 6

A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.

These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.

Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

Options:

A.

GET 'resources' request

B.

'activityBookingOptions' request

C.

'bookingStatuses' request

D.

'findMatchingResources' request

Question 7

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor.

Which two options are true regarding how this requirement is supported?

Options:

A.

Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".

B.

The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).

C.

The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).

D.

The configuration related to email notification must be performed in the Message Scenarios.

Question 8

A customer wants to integrate OFSC with their existing DBaaS instance.

Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

Options:

A.

Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

B.

Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.

C.

Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.

D.

Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.

Question 9

Which two statements are correct regarding String and Integer property types?

Options:

A.

Both property types can contain alphanumeric characters and punctuation.

B.

Both property types can containGeolocation elements.

C.

Integer property types can be used for check box elements, whereas String property types can be

used for phone numbers or email addresses.

D.

Both property types can include regular expressions.

Question 10

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

Options:

A.

Tool

B.

Bucket

C.

Organization Unit

D.

Field Resource

E.

Vehicle

Question 11

Which two statements are correct regarding Daily Extracts in Oracle Field Service Cloud (OFSC)?

Options:

A.

When new custom properties are configured within OFSC, they are automatically added to the appropriateconfigured Daily Extract files.

B.

Daily Extract files are accessible for download either via API, via SFTP or manually through the Outbound Integration Channels screenO OFSC.

C.

If using an overnight shift, the Daily Extracts for the previous day will beavailable only after the overnight period configured on the Business Rules screen has passed.

D.

Daily Extracts can be configured to be available in either XML, CSV or HTML format.

E.

The Daily Extract files can be configured to include, exclude and/or arrange the order of corresponding fields and custom properties.

Question 12

A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?

Options:

A.

Password must contain upper and lowercase letters.

B.

Password must contain special symbols.

C.

Password must differ from old password.

D.

Password must not contain more than X characters.

E.

Password must not contain personal details.

F.

Password must contain letters.

Question 13

Acustomer is using the following within the "get_capacity" request of the SOAP Capacity API.

2017-05-10

2017-05-15

general

Given the body of the request, which statement is true regarding the dates that willbe returned in the response?

Options:

A.

The customer will obtain results for dates May 10th and May 15th.

B.

The customer will obtain results for dates between May 10th and May 15th, both inclusive.

C.

Only if there is quota available, the customer will obtainresults for dates between May 10th and May 15th.

D.

The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.

Question 14

Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?

Options:

A.

Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.

B.

Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.

C.

Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.

D.

Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.

Question 15

A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).

Which twostatements are correct regarding how OFSC processes these requests?

Options:

A.

The request is processed as multiple transactions, meaning one could fail while others process successfully.

B.

If no activity is found matching the key field value in the request, thena new activity will be created.

C.

If no activity is found matching the key field value in the request, then the transaction fails and returns an error.

D.

The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.

Question 16

Which two statements are correct regarding the use of planned capacity management?

Options:

A.

Planned capacity can only be set if the capacity area is configured to manage booking based on time slot.

B.

Planned capacity can be set at the day level only for a given capacity area and it's organization units.

C.

Planned capacity can be automatically calculated by entering the preferred variance as compared to available capacity.

D.

Planned capacity can be entered either by resources or capacity (days, hours, minutes) depending on what is configured in the 'Working time unit' parameter.

E.

Planned capacity can be set at the day, capacity category and time slot levels for a given capacity area and it's organization units.

Question 17

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.

Which configuration supports this requirement?

Options:

A.

Add the "Activity" property to the Request Grid context in Mobility.

B.

Add the appropriate activity properties to the Request Grid context in Mobility.

C.

Add the "Activity" property to the "Identify service request by" identifier context.

D.

Add the appropriate activityproperties to the "Identify service request by" identifier context.

Question 18

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.

Which two options are correct regarding how this requirement is supported?

Options:

A.

Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

B.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

C.

A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

D.

The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

Question 19

Youwant to copy Thursday's Time Slot-Based quota to Friday.

On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?

Options:

A.

Select Friday using the calendar. Click "Mass populate" and select thenext day value = previous day value * percent operation with an 85% value.

B.

Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Thursday as the destination day with an85% value.

C.

Select Thursday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.

D.

Select Thursday using the calendar. Click "Masspopulate" and select the copy day-today operation and select Friday as the destination day with an 85% value.

E.

Select Friday using the calendar. Click "Mass populate" and select the copy day-to-day operate and select Thursday as the destination day withan 85% value.

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Demo: 19 questions
Total 132 questions
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