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Oracle 1z0-1037-22 Oracle Knowledge Management 2022 Implementation Professional Exam Practice Test

Demo: 10 questions
Total 70 questions
Get 1z0-1037-22 Full Access Download 1z0-1037-22 PDF

Oracle Knowledge Management 2022 Implementation Professional Questions and Answers

Question 1

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidentsin a month.

Your client wants to reduce the number of incidents to 100.

Which action should you perform?

Options:

A.

Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.

B.

Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

C.

In the Platinum SLA modify the total incident count to 100 and save it.

D.

Rename the Platinum SLA, change the total incident value to 100, and save it.

Question 2

What should you configure so that specific keywords and synonyms will be used for answers when an answer search of exact phrase type is performed?

Options:

A.

both the Answers Keywords and Stopwords

B.

the thesaurus.txt file

C.

the alias.txt file

D.

the wordlist files

Question 3

In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain? (Choose three.)

Options:

A.

Rules engine

B.

Search Log

C.

Dictionary

D.

Language information

E.

Translations

Question 4

You notice that when a customer searches with the word “mobile”, there are irrelevant answers showingunder “Answers Other Found Helpful” section.

Which two steps should you take to resolve this? (Choose two.)

Options:

A.

Add the word “mobile” to the answer stop word, add “mobile” to the search priority word, and then assign one answer.

B.

Remove Related Answer Widget from the Customer Portal.

C.

Remove irrelevant answers from manually related answers.

D.

Delete irrelevant answers from sibling answers.

E.

Block irrelevant answers from learned links.

Question 5

Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.

However, when they try to connect with Knowledge Foundation API they receive an exception code“ACCESS_DENIED”.

What are two reasons for this? (Choose two.)

Options:

A.

Staff account credentials are not correct.

B.

Staff account profile does not have permission to access Knowledge Foundation API.

C.

For Site “II_CONNECT_ENABLED” Configuration setting is not turned on.

D.

For Site “IP_CONNECT_ENABLED” Configuration setting is not turned on.

E.

Knowledge Foundation API can only be used by an internal application.

Question 6

How is unconditional linking different from conditional linking for a linked column in a report?

Options:

A.

Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.

B.

Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.

C.

Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.

D.

Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.

Question 7

Which statement is true about dashboards?

Options:

A.

The dashboard design center’s reports explorer lists only reports that can beadded to a dashboard.

B.

A new dashboard can be created by copying an existing dashboard.

C.

A new dashboard can be created only by dragging existing reports to the dashboard design center.

D.

A new dashboard can be scheduled with alerts

E.

A new dashboardmust have more than one report.

Question 8

Which three statements are true about processing options in Web Services? (Choose three.)

Options:

A.

SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.

B.

FetchAllNames proprerty of GetProcessingOptions indicates tothe server that all NameID Types should include both Name and ID.

C.

SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.

D.

SuppressExternalEvents = true andSuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.

E.

SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.

F.

FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.

Question 9

Which three values does Knowledge Advanced use to calculatewhether the answers returned have improved? (Choose three.)

Options:

A.

the total number of times the search has been made with the search string containing the title of the document

B.

the total number of times documents were clicked on

C.

the number of cases linked to the top answer

D.

the number of times the “Is this answer helpful?” option has been selected as “Yes”

E.

the number of times documents were clicked on as a result after a particular answer

Question 10

In Knowledge Advanced, which section displays the lock status?

Options:

A.

Reports

B.

Properties

C.

Overview

D.

Analytics

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Demo: 10 questions
Total 70 questions
Get 1z0-1037-22 Full Access Download 1z0-1037-22 PDF