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ServiceNow CAD Certified Application Developer - ServiceNow Exam Practice Test

Demo: 74 questions
Total 249 questions

Certified Application Developer - ServiceNow Questions and Answers

Question 1

A scoped application containing Flow Designer content dedicated to a particular application is called a(n):

Options:

A.

Spoke

B.

Bundle

C.

Action

D.

Flow

Question 2

Exportitem table is extended from Item table with the additional column of ItemCountry added. The Item table contains the columns ItemName and ItemQty.

Which fields are available in the Exportitem table?

Options:

A.

ItemCountry, Number

B.

Only ItemName, ItemQty

C.

ItemName, ItemQty, and ItemCountry

D.

Only ItemCountry

Question 3

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI. How is the page specified?

Options:

A.

Configure the page in the Module that opens the Record Producer.

B.

Write a script in the Record Producer’s Script field: producer.redirect = '';.

C.

Create an application property to store the URL.

D.

Write an after Business Rule script for the Record Producer’s table: window.redirect = '';.

Question 4

Which one of the following is NOT a purpose of application scoping?

Options:

A.

Provide a relationship between application artifacts

B.

Provide a way of tracking the user who developed an application

C.

Provide a namespace (prefix and scope name) to prevent cross application name collisions

D.

Provide controls for how scripts from another scope can alter tables in a scoped application

Question 5

Which are valid caller access field options?

Choose 3 answers

Options:

A.

Caller Tracking

B.

Accessible from

C.

None

D.

Allow Configuration

E.

Caller Restriction

F.

Caller Permission

Question 6

As administrator, what must you do to access features of High Security Settings?

Options:

A.

Add security_admin role to your user account

B.

Use System Administration > Elevate Roles module

C.

Select Elevate Roles

D.

Impersonate Security Admin

Question 7

What is the purpose of the Application Picker?

Options:

A.

Select an application to run

B.

Select an application as a favorite in the Application Navigator

C.

Choose an application to edit and set the Application Scope

D.

Choose an application to download and install

Question 8

Which items are valid UI Action types in ServiceNow?

Choose 3 answers

Options:

A.

List Banner Button

B.

Form Button

C.

Form Choice

D.

Record Navigation Button

E.

List Choice

F.

Workflow Action

Question 9

What is the GlideForm Client-side scripting object?

Options:

A.

gs_form

B.

gs.form

C.

sn.form

D.

g_form

Question 10

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Options:

A.

Knowledge

B.

SharePoml

C.

Stack Overflow

D.

ServiceNow Wiki

E.

Knowledge NoW

Question 11

Which of the following methods is NOT part of the ServiceNow REST API?

Options:

A.

COPY

B.

POST

C.

GET

D.

DELETE

Question 12

Which of the following is an available feature in Studio?

Choose 2 answers

Options:

A.

Push to external source control

B.

Search branch

C.

Merge branches

D.

Push to update set

Question 13

A customer requests the following data quality measures be added:

1. Incident numbers should be read-only on all lists and forms, for all users.

2. Short Description field should be mandatory, on all records, across all applications, on Insert.

Which type of policy would you use to meet this requirement?

Options:

A.

Dictionary Design Policy

B.

Field Criteria Policy

C.

Data Quality Policy

D.

Data Policy

Question 14

Which one of the following is true for a table with the “Allow configuration” Application Access option selected?

Options:

A.

Only the in scope application’s scripts can create Business Rules for the table

B.

Any user with the application’s user role can modify the application’s scripts

C.

Out of scope applications can create Business Rules for the table

D.

Out of scope applications can add new tables to the scoped application

Question 15

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

Question 16

When creating an application through the Guided Application Creator, which of the following is a user experience option?

Options:

A.

Portal

B.

Mobile

C.

Self-service

D.

Workspace

Question 17

Which of the following methods prints a message on a blue background to the top of the current form by default?

Options:

A.

g_form.addInfoMsg()

B.

g_form.addInfoMessage()

C.

g_form.showFieldMessage()

D.

g_form.showFieldMsg()

Question 18

Which of the following statements must evaluate to true for a user to pass an Access Control? (Choose 3 answers)

Options:

A.

The user must be granted access through a business rule.

B.

Conditions configured in the Access Control must evaluate to true.

C.

The user has one of the roles specified in the Required roles related list.

D.

Other matching Access Controls for the record evaluate to true.

E.

Scripts configured in the Access Control must evaluate to true.

Question 19

Which of the following is NOT a caller access field option?

Options:

A.

Caller Tracking

B.

Caller Restriction

C.

None

D.

Caller Permission

Question 20

When selecting the Target table for an import which tables can you select?

Choose 3 answers

Options:

A.

Tables outside of ServiceNow

B.

Related tables, using Dot Walk

C.

Tables which allow write access to other applications

D.

Tables within the global scope

E.

Tables within the existing application scope

Question 21

Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method.

a) Script Action

b) Scheduled Script Execution (Scheduled Job)

c) UI Policy

d) Email Notification

Options:

A.

b and c

B.

c

C.

a and d

D.

a and c

Question 22

What is the REST API Explorer used to do?

Options:

A.

Practice using REST to interact with public data providers

B.

Find resources on the web for learning about REST

C.

Convert SOAP Message functions to REST methods

D.

Create sample code for sending REST requests to ServiceNow

Question 23

Which source control operation is available from BOTH Studio and the Git Repository?

Options:

A.

Create Branch

B.

Apply Remote Changes

C.

Stash Local Changes

D.

Edit Repository Configurations

Question 24

What is the purpose of the coalesce field when importing data?

Options:

A.

When a match is found, a new record is inserted

B.

To determine if a record matches an existing record or is a new record

C.

If a match is not found, the existing record is updated

D.

To identify and merge duplicate records

Question 25

Which one of the following is NOT a UI Action type?

Options:

A.

List choice

B.

Form button

C.

List banner button

D.

Form choice

Question 26

On the knowledge base record, which tab would you use to define which users are able to write articles to the knowledge base?

Options:

A.

Can Contribute

B.

Cannot Author

C.

Can Write

D.

Can Read

E.

Can Author

Question 27

Identify characteristic(s) of a Record Producer. (Choose 3 answers)

Options:

A.

All records created using this strategy are inserted into the Requested Item [sc_req_item] table.

B.

Graphics can be included on the user interface.

C.

They must be scripted.

D.

Each field prompts the user with a question rather than a field label.

E.

You can script behaviors of fields in the user interface.

Question 28

Which of the following features are available to Global applications? (Choose two.)

Options:

A.

Automated Test Framework

B.

Source Control

C.

Delegated Development

D.

Flow Designer

Question 29

What is a characteristic of Modules?

Options:

A.

Every Module must be part of an Application Menu

B.

Modules cannot open forms or lists

C.

Every Module must be associated with a table

D.

Access to Modules is not controlled with roles

Question 30

Which of the following statements is true about Guided Application Creator?

Options:

A.

The global scope option is turned on by default

B.

A scope application user role is automatically created

C.

Default access controls are automatically created

D.

The welcome screen appears every time a new application is created

Question 31

Which ATF test step is used to set up a specific user profile for testing purposes?

Options:

A.

Impersonation

B.

Create a role

C.

Create a user

D.

Create a group

Question 32

Which tables are available by default in a ServiceNow instance?

Choose 3 answers

Options:

A.

Task

B.

Item

C.

User

D.

Incident

E.

Issue

F.

Project

Question 33

There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.

Options:

A.

Identify the table

B.

Script the function(s)

C.

Create a class

D.

Create a prototype object from the new class

Question 34

Which one of the following is a benefit of creating an Application Properties page for each application you develop?

Options:

A.

An Application Properties page is a common landing page for an application.

B.

Application users know to go to the Application Properties page to change the appearance of an application.

C.

Application Properties allow a developer to override the application properties inherited from ServiceNow.

D.

Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts.

Question 35

Which one of the following is true for this script fragment?

g_user.hasRole(,x_my_app_user');

Options:

A.

The method returns true if the currently logged in user has the x_my_app_user role or the admin role

B.

The method returns false only if the currently logged in user has the x_my_app_user role

C.

There is no g_user.hasRole() method

D.

The method returns true only if the currently logged in user has the x_my_app_user role

Question 36

Which one of the following is NOT true for Modules?

Options:

A.

Access to Modules is controlled with roles

B.

Modules open content pages

C.

Every Module must be associated with a table

D.

Every Module must be part of an Application Menu

Question 37

Which of the following CANNOT be debugged using the Field Watcher?

Options:

A.

Business Rules

B.

Script Includes

C.

Client Scripts

D.

Access Controls

Question 38

Which of the following is NOT supported by Flow Designer?

Options:

A.

Call a subflow from a flow

B.

Test a flow with rollback

C.

Use Delegated Developer

D.

Run a flow from a MetricBase Trigger

Question 39

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table.

B.

The new table does not inherit any of the fields from the parent table.

C.

You must script and configure all required behaviors.

D.

The table's Access Controls are ignored when determining access to the new table's records and fields.

Question 40

Which one of the following is true regarding Application Scope?

Options:

A.

All applications are automatically part of the Global scope

B.

Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts

C.

Any developer can edit any application

D.

Developers can choose the prefix for a scope’s namespace

Question 41

The Report Designer contains different sections for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.

Options:

A.

Data

B.

Type

C.

Sources

D.

Properties

E.

Configure

Question 42

For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?

Options:

A.

This option restricts the ability to delete records via web services but records can always be read

B.

The user performing the query via web services must have the correct permissions to access the table's records

C.

Even when not selected, users with the correct permissions can use web services to access the table's records

D.

This option restricts access only to SOAP web services but does not apply to REST

Question 43

What are some of the benefits of extending an existing table such as the Task table when creating a new application?

a)You can repurpose existing fields by simply changing the label.

b)Use existing fields with no modifications.

c)Existing logic from the parent table will be automatically applied to the new table.

d)All of the parent table records are copied to the new table.

Options:

A.

a, b, c, and d

B.

a and b

C.

b and c

D.

a, b, and c

Question 44

What data types of Flow Designer variables are supported to store record data and complex data?

Choose 3 answers

Options:

A.

Label data type

B.

Integer

C.

Array. Reference

D.

Choice

E.

String

Question 45

Which one of the following is NOT a debugging strategy for client-side scripts?

Options:

A.

g_form.addInfoMessage()

B.

Field Watcher

C.

jslog()

D.

gs.log()

Question 46

What are three ServiceNow table creation methods? (Choose three.)

Options:

A.

Using legacy Workflows

B.

Upload and turn a spreadsheet into a custom table

C.

Using Flow Designer

D.

Use the Now Experience Table Creator

E.

Extend a table

F.

Create a custom table

Question 47

How does the Application Picker interact with Application Scope in ServiceNow?

Options:

A.

Selecting Global in the Application Picker sets the Application Scope to Incident.

B.

Global is a reserved application which does not appear in the Application Picker.

C.

Selecting an application from the Application Picker does not set the Application Scope.

D.

Selecting an application from the Application Picker sets the Application Scope.

Question 48

What do you click when you have made modifications to your report, and you want to see the results without saving?

Options:

A.

Execute

B.

Preview

C.

Run

D.

Test

E.

Try it

Question 49

You are developing the MyApp application that has a table, Table A. When the MyApp application is installed on another instance, you want Table A's records to be installed as part of the application. Table A's records will be installed when:

Options:

A.

Table A is active and extends the Task table.

B.

Table A has an automatic number counter for new records and the table property "Include data" is set to true.

C.

Table A's records are added to the application record using the "Create Application Files" feature.

D.

Table A is not included in the System Clone > Exclude Tables list.

Question 50

What are Application Files in a ServiceNow application?

Options:

A.

XML exports of an application's Update Set.

B.

CSV files containing data imported into an application.

C.

ServiceNow artifacts comprising an application.

D.

An XML export of an application's table records.

Question 51

Which actions can a Business Rule take without scripting?

Options:

A.

Set field values and query the database

B.

Set field values and add message

C.

Set field values and write to the system log

D.

Set field values and generate an event

Question 52

Which server-side object provides methods for working with dates when writing a script in a privately scoped application?

Options:

A.

GlideDate Time

B.

current

C.

GlideRecord

D.

GlideSystem

Question 53

What feature allows you to limit who is able to contribute or read knowledge within a knowledge base?

Options:

A.

Roles

B.

Groups

C.

Categories

D.

User Criteria

Question 54

Here is an example of the criteria set for a knowledge base:

• Companies: ACME North America

• Departments: HR

• Groups: ACME Managers

• Match All: Yes

In this example, what users would have access to this knowledge base?

Options:

A.

Employees of ACME North America, who are members of HR Department or the ACME Managers group

B.

Members of the ACME Manager group, who are also members of HR Department and part of ACME North America

C.

Members of the ACME Managers group, and HR department, regardless of geography

D.

Users which are members of either ACME North America, or HR Department or ACME Managers group

Question 55

What are Application Files in a ServiceNow application?

Options:

A.

An XML export of an application's table records

B.

ServiceNow artifacts comprising an application

C.

XML exports of an application's Update Set

D.

CSV files containing data imported into an application

Question 56

ServiceNow contains a resource which provides the following:

• A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

• A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

Options:

A.

Common Services Data Model (CSDM)

B.

Configuration Management Database (CMDB)

C.

Information Technology Service Management (ITSM)

D.

Information Technology Infrastructure Library (ITIL)

Question 57

Once an application is ready to share, which of the following methods of publishing are supported by ServiceNow? (Choose 3 answers)

Options:

A.

Publish to a spreadsheet

B.

Publish to an application repository

C.

Publish to the ServiceNow Store

D.

Publish to a local USB device

E.

Publish to an update set

F.

Publish to a local drive

Question 58

If you create a SOAP Message, what syntax indicates a variable to pass when the function is called?

Options:

A.

current.variable_name

B.

S{variable_name}

C.

< variable_name >

D.

< variable_name >.do?WSDL

Question 59

Identify the incorrect statement about Delegated Development in ServiceNow.

Options:

A.

Administrators can grant non-admin users the ability to develop global applications.

B.

Administrators can specify which application file types the developer can access.

C.

Administrators can grant the developer access to script fields.

D.

Administrators can grant the developer access to security records.

Question 60

Which of the following statements does NOT apply when extending an existing table?

Options:

A.

The parent table’s Access Controls are evaluated when determining access to the new table’s records and fields

B.

The new table inherits the functionality built into the parent table

C.

The new table inherits all of the fields from the parent table

D.

You must script and configure all required behaviors

Question 61

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands-on experience with the new application?

Options:

A.

install the application plugin on your personal dev instance.

B.

Install the application plugin. on your company's production instance

C.

Search the wiki for the sales demo request form

D.

Check the latest release notes at docs servicenow.com

Question 62

Can inherited fields be deleted from a table?

Options:

A.

No, inherited fields cannot be deleted from a child table

B.

Yes, but only if they are text fields

C.

Yes, select the red X in the left-most column in the table definition

D.

Yes, but only if there has never been any saved field data

Question 63

Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?

Options:

A.

Class Map

B.

Flow Design

C.

Dependency View

D.

Business Service Map

Question 64

A new employee joins the IT department and needs to perform work assigned to Network and Hardware groups. How would you set up their access?

Choose 3 answers

Options:

A.

Add User Account to Network group

B.

Add User Account to Hardware group

C.

Add User Account to IT Knowledgebase

D.

Create User Account

E.

Add User Account to ACL

F.

Add User Account to itil group

Question 65

What tool is used to import data from various data sources, and map that data into ServiceNow tables?

Options:

A.

Transform Set

B.

Import Set

C.

Data Pack

D.

Update Set

Question 66

What are examples of Ul Actions relating to forms?

Choose 3 answers

Options:

A.

Form Buttons

B.

Form Context Menu

C.

Form Columns

D.

Form View

E.

Form Links

Question 67

Is it possible to change an application's scope?

Options:

A.

Yes, but only from global scope to private scope

B.

Yes it's possible.

C.

No, it's not possible.

D.

Yes. but only from private scope to global scope

Question 68

What are the three key tables in an enterprise CMDB?

Choose 3 answers

Options:

A.

sn_cmdb_ci

B.

cmdb

C.

cmdb_bak

D.

sn_cmdb

E.

cmdb_rel_ci

F.

cmdb_ci

G.

sn_cmdb_bak

Question 69

Which one of the following is the baseline behavior of a table in a privately-scoped application?

Options:

A.

The table and its data are not accessible using web services

B.

Any Business Rule can read, write, delete, and update from the table

C.

Only artifacts in the table’s application can read from the table

D.

All application scopes can read from the table

Question 70

Which method is used to retrieve Application Property values in a script?

Options:

A.

gs.getProperty()

B.

g_form.getAppProperty()

C.

g_form.getProperty()

D.

gs.getAppProperty()

Question 71

Access Control debug information identifies whether each element of an Access Control granted or denied access. The elements appear in the debug information in the order of evaluation. In which order are the elements of an Access Control evaluated?

Options:

A.

Conditions, Roles, Script

B.

Conditions, Script, Roles

C.

Roles, Conditions, Script

D.

Script, Conditions, Roles

Question 72

The task table is an example of which of the following?

Choose 2 answers

Options:

A.

Legacy class

B.

Child class

C.

Base class

D.

Parent class

Question 73

When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

Options:

A.

REST messages

B.

Table

C.

Script Include

D.

Workflow

Question 74

Which one of the following is the correct Link Type to select when creating a module that opens the Record Producer UI for a user rather than the ServiceNow form UI?

Options:

A.

Content Page

B.

Script (from Arguments)

C.

URL (from Arguments)

D.

HTML (from Arguments)

Demo: 74 questions
Total 249 questions